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Frequently Asked Questions
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1. Can I get a comprehensive protection plan for my notebook PC?
1. Does Seneca Data provide onsite warranty?
1. What is Nexlink?
Nexlink is the award winning brand PC that Seneca Data manufactures.
2. Why buy from Seneca Data?
Our Nexlink notebooks and PC’s are designed for Microsoft Windows XP, there is 48-hour turnaround on all custom configured systems, toll-free US based technical support, same day shipping, online customization, and ordering.
3. Why sell Nexlink?
4. Do you have marketing collateral materials available for download?
Yes, Seneca Data has our most current product brochures and spec sheets available for download by clicking on the link below.
5. Does Seneca Data sell to end users?
No, Seneca Data sells to wholesale retailers across the country. (Back to Top)
1. How long has Seneca Data been in business?
This year, Seneca Data celebrates 26 years of excellence delivering quality products and services to computer resellers nationwide.
1. Can I summit a RMA request online?
Yes, the link below will direct you to the online RMA request form. Once submitted we will respond within 24 hours.
2. Who can I speak to for technical or post sales support on a Nexlink system?
Call 1-800-227-3432 for all of your customer support needs.
3. Where do your products ship from?
All of our products ship from North Syracuse, NY.
4. What is the turnaround time on a custom configured Nexlink pc, server and/or laptop?
There is a 48 hour turnaround on custom configured systems for desktops and notebooks. If the order is over ten systems then that turnaround time will vary.
1. Does Seneca Data accept credit cards?
Yes, to purchase with a credit card an online credit application must be filled out. This can be done by clicking on the link below.
2. Do you provide leasing and what are your options?
Yes, Seneca Data provides NEXLEASE which is Seneca Data's "end-user" leasing program.
3. Where can I become a Seneca Select partner?
Just fill out our online application form by clicking on the link below.
4. Where can I find a line card?
A complete line card can be found by clicking on the link below.
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