back next
800-227-3432 Site Map FAQ What's New FEATURE PARTNERS
logo Authorized Integratorcustomer supportcontact usabout usCareers
Seneca Data recommends Windows Vista Businessmarkets
 arrowBusiness
 arrowEducation
 arrowGovernment
 arrowHealthcare
 arrowOEM/ISV
products
 arrowBrowse Catalog
 arrowDesktops
 arrowMobile
 arrowServers
 arrowSoftware
 arrowPeripherals
 arrowNetworking
 arrowComponents
services
 arrowFinancial Services
 arrowMarketing Services
 arrowSystem Integration
seneca select
 username
 
 password
 
 
 Trouble Logging In?
how can i become a seneca select partner
Nexlink.com
 Home > Support > Knowledge Base

Knowledge Base

Service Pack 2 (SP2) is now available from Microsoft®. It has advanced security features to help protect your PC against viruses, hackers and worms. Seneca Data will begin shipping SP2 in mid-September. 
For general information from Microsoft® on SP2 visit: 
http://support.microsoft.com/default.aspx?scid=fh;EN-US;windowsxpsp2
 
 

 
What is Microsoft® Windows® XP Service Pack 2 (SP2)?
Windows® XP Service Pack 2 is mostly about security. It will give you tools to easily view, understand, and control the security aspects of your computer. It includes changes in the operating system to nearly every area related to computer and network security.
 
Why Do You Need Microsoft® Windows® XP Service Pack 2 (SP2)?
The primary reason you may need Microsoft® Windows® XP Service Pack 2 is security.
When accessing the Internet, your computer is vulnerable to viruses. A failure to patch just one known security vulnerability can leave your computer wide open to Trojans. Trojans seek out unpatched computers and allow hackers to use your computer without your knowledge. Trojans may use your computer to start denial of service attacks in which they try to disable Web sites by overloading them with traffic from thousands of Internet users. You may never know that your computer is being used by a Trojan.
 
Microsoft® Windows® XP Service Pack 2 provides an enhanced security infrastructure that defends your computer against viruses, worms, and hackers, along with increased manageability and control and an improved experience. Installing a Microsoft® Windows® XP Service Pack 2 provides a wider coverage on the fixes and enhancements for your operating system instead of the small quick fixes that patches are designed to address.
 
What Are the New Features?
Enhanced security 
Safer e-mail handling
Enhanced browser security 
Easier wireless networking
 
Enhanced Security
Service Pack 2 contains significant security enhancements, including the following:
  • Improved Windows Firewall: active for every network connection by default, but easily configurable.
  • Improved protection against computer attacks that use the remote procedure call (RPC), like the Blaster worm.
  • Microsoft® Security Center: a feature of Service Pack 2 that allows users to manage all aspects of their computer's security in a single window, including firewall and antivirus configuration.
 
Safer E-Mail Handling
Service Pack 2 contains enhancements to Microsoft® Outlook Express, which automatically block e-mail attachments that are known to be dangerous. Outlook Express also blocks images contained in HTML messages, until you determine whether or not you trust the source.
 
Enhanced Browser Security
With Service Pack 2, Internet Explorer gets an automatic pop-up advertisement blocker. The first time you visit a web site that uses pop-up advertising, you are prompted to specify a level of pop-up blocking for the site.
 
Easier Wireless Networking
Service Pack 2 also includes some changes to the wireless networking interface. These changes are designed to make it easier to understand which wireless networks are available, what kind of security is configured for them, and how strong each connection is.
 
What Should You Do Before Downloading Windows® XP Service Pack 2 (SP2)
There are some easy steps that you will want to follow prior to downloading/installing Windows® XP Service Pack 2.
  1. It is recommended that you update to the newest BIOS available for your PC.
  2. Update your anti-virus software.
    Use the automatic update feature or visit the update web site for your anti-virus software manufacturer to ensure you have the most up to date software engine available.
  3. Update your firewall software.
    Use the automatic update feature or visit the update web site for your firewall software manufacturer to ensure you have the most up to date software engine available.
For specific answers to your questions please see the topics below.
 
For more information from Microsoft® regarding what you should do before you install Windows XP Service Pack 2, visit the following Microsoft link:

 General Windows XP SP 2 Product Information          
            835935  Release notes for Windows XP Service Pack 2      
            837783  Hard Disk Space Requirements for Windows XP Service Pack 2     
            811113  List of fixes included in Windows XP Service Pack 2          
            838079  Windows XP Service Pack 2 Support Tools           
            838080  Windows XP SP2 Deployment Tools         
            883262  The new language locales that Windows XP SP 2 supports          
            883792  Frequently asked questions about Windows Security Center          
            883353  Windows XP Tablet PC Edition 2005 is installed with Windows XP SP2
           
Top Support Issues       
            842242  Some programs seem to stop working after you install Windows SP2
            843016  How to configure pop-up blocker in Internet Explorer           
            843017  Description of the IE Information Bar         
            843018  Images are blocked when you open an e-mail message in Outlook 
            Express on a Windows XP SP 2-based computer            
            843090  Description of the Windows Firewall feature in Windows XP SP 2     
            870700  How to troubleshoot problems accessing secure Web pages with 
            Internet Explorer 6 SP 2 
            870702  How to troubleshoot wireless network connections in Windows XP SP 2
            875349  How to change your auto update settings using Windows Security        
            Center   
            875350  How to remove Windows XP Service Pack 2 from your computer     
            875351  You receive a "Data Execution Prevention" error message in Windows 
            XP Service Pack 2 
            875352  Detailed description of the data execution prevention feature in Windows 
            XP SP2     
            875356  How to configure the Windows Firewall feature in Windows XP SP 2  
            875357  Troubleshooting Windows Firewall settings in Windows XP SP 2
                         
How To Articles            
            883255  How To configure Internet Explorer automatic download prompts on your 
            Windows XP SP 2-based computer  
            883256  How To manage Internet Explorer add-ons in Windows XP SP 2   
            878451  How To turn on the Remote Desktop Sharing feature of Windows 
            NetMeeting in Windows XP SP 2    
            883259  How To install and configure Bluetooth devices in Windows XP SP 2 
            842844  How To install Windows XP Service Pack 2 by using Systems 
            Management Server  
            875355  How To use the Automatic Recovery feature to recover your computer if 
            the Windows XP Service Pack 2 Setup program is not completed 
            successfully     
            870903  How To remotely administer a printer through a network share when you 
            use Windows XP Service Pack 2 in a workgroup environment    
           
Application Compatibility Articles        
            870890  You cannot modify Windows Firewall settings for an AOL dial-up 
            network connection by using Network Connections in Control Panel in Windows 
            XP Service Pack 2          
            873173  The Application Center 2000 client snap-in does not display correct 
            health monitor information in Windows XP Service Pack 2   
            873185  You may not be able to open a project when you try to connect to a 
            remote Windows XP Service Pack 2-based computer by using the AutoCAD FTP 
            service        
            873164  You cannot use Veritas Backup Exec to back up a remote Windows XP 
            Service Pack 2-based computer      
            870904  ARCserveIT 6.61 does not successfully back up files that are in the %
            Windir%\SoftwareDistribution folder of your Windows XP SP2-based computer
            870901  "Installation failed: Access is denied" error message when you try to 
            perform a remote installation of Computer Associates eTrust Antivirus 7.0 client 
            software on a computer that is running Windows XP Service Pack 2     
            843020  You cannot play licensed media content in Windows Media Player after 
            you remove Windows XP Service Pack 2             
            870908  Command AntiVirus version 4.62.4 causes an error message on a blue 
            screen in Windows XP Service Pack 2             
            873165  You cannot use Computer Associates BrightStor ARCServe Backup 9.0 
            Manager to back up a Windows XP Service Pack 2-based computer from a 
            remote computer    
            842701  You may not be able to add Manage Add-ons columns by using only 
            the keyboard in Windows XP Service Pack 2           
            878472  You receive the "Control ID not found" error message when you try to 
            install Windows XP Service Pack 2      
            870881  You receive an error message when you try to start Money on a 
            Windows XP Service Pack 2-based computer             
            878478  The Gravis GamePad Pro device is not recognized when you install it on 
            a Windows XP-based computer       
            870905  McAfee Internet Security version 4.0 quits unexpectedly during 
            installation in Windows XP Service Pack 2     
            870906  McAfee Virusscan Professional version 6.0 quits unexpectedly after you 
            install it on a Windows XP Service Pack 2-based computer           
            883606  Messages in Microsoft Outlook are not sent immediately in Windows 
            XP Service Pack 2      
            870907  NetZero closes unexpectedly when you start it in Windows XP SP2
            870902  You cannot back up the %windir%\SoftwareDistribution folder by using 
            the NovaStor NovaNet-WEB backup program on Windows XP Service Pack 2   
            870886  "This presentation was optimized for more recent versions of Microsoft 
            Internet Explorer." message when you open a PowerPoint 2002 presentation in ]
            Internet Explorer in Windows XP Service Pack 2    
            873176  You cannot install Paint Shop Pro 8 on a Windows XP Service Pack 2-   
            based computer    
            873179  The JumpStart Preschool - 1st Grade Learning Playground Demo 
            screen does not appear correctly on a Windows XP SP 2-based computer        
            870883  "Cannot load Word for Windows 6.0 files" error message when you try 
            to open the "What's new" file in Quicken on a Windows XP-based computer
            870897  SonicWALL Complete Anti-Virus program does not work after you 
            install Windows XP Service Pack 2           
            873152  You occasionally receive a "STOP: 0x000000D1" error message when 
            your Windows XP Service Pack 2 computer resumes from standby  
            843022  You cannot run executable files or program add-ins that are downloaded 
            by using Internet Explorer or by using Outlook Express on a Windows XP 
            Service Pack 2-based computer           
            870900  SOURCENEXT VirusSecurity2004 real-time monitor does not work 
            correctly on a Windows XP Service Pack 2-based computer  
            873162  You cannot use Legato NetWorker to back up a remote computer that 
            is running Windows XP Service Pack 2             
            843019  You cannot start Windows Messenger after you install Windows XP 
            Service Pack 2             
            883603  Windows Movie Maker 2.1 is installed on your computer when you 
            install Windows XP SP2  
Bluetooth Issues           
            870701  You cannot add a Bluetooth printer on a computer that is running 
            Windows XP SP 2            
            840635  Cannot install a Bluetooth device after you install Windows XP SP 2
            841803  List of Bluetooth radio drivers that are included in Windows XP SP2
            873154  A Bluetooth keyboard or mouse does not work when you start Windows 
            XP Service Pack 2 
            883258  How to troubleshoot Bluetooth detection and connectivity problems in 
            Windows XP SP 2      
            870895  You receive a "STOP: 0x000000D5" fatal system error message after 
            you update to Windows XP SP 2 on your Toshiba portable computer           
            841799  Bluetooth device installation may not work without any notification  
            Driver Issues       
            873161  After you install Windows XP Service Pack 2, your computer restarts 
            continuously   
            883775  Device drivers known to cause instability in Windows XP Service Pack 2
            873166  Your computer may unexpectedly stop responding when you try to 
            install modem drivers on a Windows XP Service Pack 2-based computer   
            873171  Roll Back Driver feature in Device Manager does not work after you 
            update a device driver to the Windows XP SP2 version of the device driver      
            870892  Rollback of the driver in a multi-device scenario results in mismatched 
            Driver and miniport    
            870891  Third-party device drivers are not restored after you restore the System 
            State data from backup in Windows XP  
            870896  You receive a "STOP: 0x000000D5" error message when you close an 
            IP Phone connection on a Windows XP Service Pack 2-based Toshiba computer
            873169  When you install Windows XP Service Pack 2, the USB 2.0 drivers do 
            not appear to update
 
 Setup Issues    
            883609  "This Service Pack requires the machine to be on AC Power before 
            setup starts" error message when you install Windows XP Service Pack 2        
            870898  You receive a "Windows XP Setup is incompatible with this version of 
            Windows" error message when you install Windows XP Service Pack 2 on a 
            Hewlett-Packard computer          
            883356  You receive a "Windows was unable to install the modem" error 
            message when you try to install a modem on your Windows XP Service Pack 2-
            based computer             
            878454  How to help protect your computer if you decide to remove Windows 
            XP Service Pack 2       
            878459  The Windows Explorer status bar is not visible after you install Windows 
            XP Service Pack 2            
            883791  Explorer.exe repeatedly quits unexpectedly in Windows XP            
           
Miscellaneous Issues    
            843021  Programs or services that use the Alerter service or the Messenger
            service do not work as expected after you install Windows XP SP 2           
            873160  You may receive a 7391 error message in SQLOLEDB when you run a 
            distributed transaction against a linked server after you install Microsoft 
            Windows XP Service Pack 2         
            875362  The Computer Browser service does not start and event ID 7024 is 
            logged when you restart your Windows XP Service Pack 2-based computer   
            870894  You receive a "Delayed Write Failed" error message in Windows XP 
            Service Pack 2             
            883257  Description of plain text mode in Outlook Express in Windows XP 
            Service Pack 2    
            878471  Some DVD movies are blocked although the DVD movie rating is 
            allowed on a Windows XP Media Center Edition Service Pack 2-based computer
            883608  You receive an error message when you add a reference to a COM 
            object in Visual Studio .NET after you install Windows XP Service Pack 2        
            840633  Event ID 612 appears in the security log every time that you restart 
            Windows XP SP 2         
            883613  Outlook Express automatically downloads external content when you 
            reply to a message or forward a message on a Windows XP Service Pack 2-
            based computer             
            873158  The Help and Support Center does not run when the Data Execution 
            Protection feature is turned on in Windows XP Service Pack 2          
            883605  New features of the Scheduled Tasks Control Panel items that are 
            included in Windows XP Service Pack 2   
            870703  Known issues with the client administrative tools in Windows XP SP2
            878461  Pictures do not appear as expected, or you receive an error message 
            when you open an HTML file on a Windows XP SP 2-based computer          
            878468  You receive an "An error occurred while sending a message to 
            <ComputerName>" error message when you run the net send command to send 
            a message to a Windows XP Service Pack 2-based computer          
            873153  Your screen reader software may not function if you install Windows XP 
            Service Pack 2 by using OOBE        
            870704  Peer-to-peer networking programs do not work as expected in Windows 
            XP Service Pack 1
             841802  Phone Dialer calls are immediately disconnected in Windows XP    
            843015  Pop-up windows appear with Pop-up Blocker turned on in Windows XP 
            Service Pack 2         
            870705  Remote Storage Service recall notifications will no longer operate in 
            XPSP2             
            841804  RIP Listener does not update the route table with new route 
            information       
            883261  You are prompted to accept or reject certain Windows Messenger files 
            in Windows XP Service Pack 2          
            883355  You cannot use an MP3 or WMA file as the background sound for an e-
            mail message in Outlook Express     
            878467  Your Windows XP-based computer does not resume from standby when 
            you move your USB mouse or press a key on your USB keyboard          
            870893  USB device does not function after connecting device to Windows XP 
            SP 2-based computer 
            883607  Web server functionality may not work correctly after you install 
            Windows XP Service Pack 2 
            883611  You have to specify certain Group Policy settings before you can 
            remotely administer Resultant Set of Policy (RSoP) or remotely edit local Group 
            Policy objects in Windows XP Service Pack 2   
            840634  You receive an "Access denied" or "The network path was not found" 
            error message when you try to remotely manage a computer that is running 
            Windows XP Service Pack 2       


nys contract Copyright 2005 Seneca Data. All Rights Reserved.
Seneca Data, Inc.  |  7401 Round Pond Rd.  |  N. Syracuse, NY 13212
p: 315.433.1160 or 800.227.3432  |  f: 315.433.0945
Legal / Terms and Conditions of Sale      Limited System Warranty      Privacy Policy   Industry Links   Site Map