Customer Experience
Our customer experience for Balto security products starts with our exceptional Maestro application for Milestone. We tailor your experience with an application that changes an IT server into an optimized security appliance.
Specialized Solutions
Balto products are optimized security appliances that maximize sustained throughput performance to prevent video loss and maintain image quality while eliminating costly processes with setup and configuration already complete. The Balto security appliances for Milestone are set up specifically for the video surveillance application and market demands.
System Monitoring and Management
Seneca servers provide monitoring capabilities, built-in management and security features that address the challenges in today’s surveillance market. The xConnect server agent includes Milestone XProtect Event Server integration.
Ecosystem Partnerships
Balto systems are certified for performance quality with Milestone VMS to ensure system performance standards and compatibility. Utilizing our advanced engineering services (AES) facility to complete testing results, we can provide system recommendations for surveillance customers.
Pre- And Post-Sales Support
We provide customers with pre-sales support through hardware recommendations, design tools and quick reference applications. We also support our products post-sale with US-based customer support and multiple warranty options.