
Software
xConnect
xConnect Remote Management Platform allows you to audit, manage, and maintain all aspects of a security installation.
- Audit, manage, and maintain all aspects of a security installation
- Situation management functions which can be programmed to perform action as soon as an event is detected
- Monitoring dashboard and client
INCREASE UPTIME
xConnect has built in situation management functions which can be programmed to perform actions as soon as an event is detected. While the error alert is pushed to your email, 3rd party application or mobile device, xConnect 2018 can perform alert-workflow tasks in the background.
- If a camera is detected but is not recording properly, a workflow can trigger an automatic reboot of the camera
- Should the VMS application service shows as “Stopped” or in “Error State”, the system can restart the VMS application service automatically
- If multiple cameras are showing as “Offline”, the system can send a command to reboot the network switch
If an individual disk behind a RAID array is indicating a predictive failure, you can be notified to prepare replacement prior to a catastrophic failure
Aside from system performance monitoring, the above examples are real-world scenarios that would otherwise require a support call. Resolving glitches autonomously significantly reduces down time, as well as support calls. Increased uptime and immediate resolution response ensure confidence in mission critical environments while simultaneously reducing the TCO (total cost of ownership) for any given installation.
XConnect Free Agent
The xConnect Agent is included and pre-installed on all Network Video Recorders produced by Seneca. This agent is responsible for collecting real-time system information including a simple web interface for viewing current system health. The agent also has the ability to configure event thresholds and set an e-mail configuration for receiving alerts.
Additionally, this agent can be toggled between Standalone mode and Cloud-Enabled mode. When set to Cloud-Enabled mode, the agent serves as a secure medium between the agent’s background engine and the secure gateway appliance. The agent is designed to allow simple enablement between these two modes.