xConnect
Software

xConnect

xConnect Remote Management Platform allows you to monitor your system hardware remotely and provide notification for potential service issues.

  • Intuitive system monitoring
  • Proactive event notification
  • Simple ecosystem management
  • Core (local) and Guardian (web) versions
Solution

Software

Seneca’s innovative xConnect platform puts you in complete control of your hardware with an easy-to-use dashboard that allows you to monitor your system remotely. Purpose-built for physical security, xConnect lets you easily monitor system health, environment characteristics and performance utilization to ensure the system is performing as intended with maximum uptime. This provides verification that your system is recording and storing video, reducing the risk of any video loss.

xConnect also provides a simple notification process with instant alerts, making you more proactive. Get email or push notifications about potential issues before hardware malfunctions happen. You can use this information to fix problems remotely and provide system maintenance before issues arise, decreasing site risk and system vulnerability.

xConnect remote management software is an application that allows customers to monitor the key components remotely. The application provides an unseen advantage of remote monitoring because audio and visual alerts on the storage server may not be heard or seen when units are deployed in a noisy equipment room.

Four Basic Tenets:

Intuitive system monitoring: We monitor system information or status signal from key elements of Seneca devices from a single pane of glass.

Simple ecosystem management: From a single dropdown, you can navigate to manage customers, users, gateways, and devices.

Proactive event notification: Out of the box, all key data points have ‘thresholds’ that have been preprogrammed. Should a datapoint go beyond a threshold, an “event” is triggered to alert there is an issue. These events are logged for review and reporting.

 Various versions: Core (local) and Guardian (web) versions

Related Resources

xConnect Core is provided as part of the offering with Seneca hardware and allows local monitoring within a single site all connected on the same network (LAN). Core provides a local dashboard to monitor systems and email alerts to respond proactively to any potential issues.

xConnect Core is included and pre-installed on all Seneca hardware. Core is responsible for collecting real-time system information and providing a simple interface for viewing current system health. Additionally, Core can be upgraded from single site standalone mode to xConnect Guardian web-enabled mode.

Core provides these benefits:

  • Easy to navigate user interface
  • Local monitoring dashboard
  • Local system telemetry
  • Email notification

xConnect core screenshot

xConnect Guardian logo

xConnect Guardian is an enhanced service offering that expands the capabilities to monitor multiple systems and multiple sites within the same user dashboard. Guardian provides a web-based dashboard, email notification, remote desktop, ecosystem management within a virtual gateway.

Guardian provides additional benefits:

  • Web-based dashboard
  • Multi-site monitoring
  • Remote command
  • Secure Remote Session
  • Ecosystem management
  • API integration
  • XC vBridge virtual gateway

 

xConnect Guardian screenshot

Which solution is best for me?

Features Comparison

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xConnect Core

xConnect Guardian
Local Device Telemetry Y Y
Multi-Device LAN Monitoring Y Y
Local Dashboard Y Y
Email Notification Y* Y
IP Peripheral Status Y** Y
Web Dashboard N Y
Multi-Site Monitoring N Y
Remote Command N Y*
Secure Remote Session N Y
Ecosystem Management N Y
API Integration N Y**
XC vBridge Virtual Gateway N Y
Custom Branding N N
XC Bridge Physical Gateway N N
*Must have local SMTP server.

*Remote command feature available. User responsible for execution. 

Available as paid service.
**Devices MUST be on LAN.

**API integration feature available. User responsible for integration. 

Available as paid service.

 
Price: Included

Per System/Monthly

Transform your vision into a reality. If you’re interested in getting started with xConnect, contact us today. 

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